Description
Customer Advantage Program
Our Advantage program is designed to maintain a close ongoing relationship with customers after the one year product maintenance included with IP core purchases runs out. We want to make it extremely affordable for engineering teams to have continuous access to technical support and the latest product version and make use of an Algotronix IP core in their next project.
Membership in the program is renewable annually and has several benefits:
- Product maintenance. Members can report bugs or problems which emerge and obtain access to the latest version of IP cores they have purchased to make mid-life improvements to licensed projects.
- Design Support. Up to 10 hours of engineering time per year to support current or future projects using our IP cores. Use this for consulting on security aspects of future projects or to have us customize or extend an IP core product to better meet your needs.
- Credit towards future purchases. When you renew your subscription we will issue a 'gift-voucher' which can be used against future IP core purchases to the same value as the subscription fee. The vouchers are valid for one year but if you maintain continuous membership your previous voucher balance will be rolled over into the new year.
- Early access, 'members only' offers and consultation on possible new products. We will use the membership program to stay in touch with our most experienced users and provide access to new products or licensing options before they are made generally available.
If you have a new project requiring a security IP core every few years you may find that you can recoup the entire cost of advantage program membership by using the accumulated credits against IP core purchases.
Please see the Ordering Information tab for the legal fine print relating to credit towards future purchases.